Our partner for

Medical claims

Medical partners

Together with our partners, we offer quick and easy access to a wide range of medical services.

Medicall is our partner for rapid and uncomplicated assistance in case of emergencies abroad. Customers with supplementary hospital insurance have access to a worldwide network of specialists in the event of an emergency abroad. Before a trip, you can find out about entry requirements and vaccination regulations for your destination country. You’ll find the phone number on your health insurance card.

Customers who have semiprivate or private insurance with Sanitas benefit from the exclusive Preference services of our partnership with the Hirslanden Private Hospital Group, for example for a prompt second medical opinion.

In cooperation with Medbase, we offer you easy access to a network of experts for your health with the Medbase MultiAccess basic insurance plan. Medbase is a holistic health partner with a comprehensive medical and therapeutic offering. The network comprises Medbase medical centres, Medbase pharmacies and – in cooperation with Medgate – a telemedical hotline.

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Medgate is the leading telemedicine provider in Switzerland, with a team of over 100 experienced doctors on hand around the clock to offer medical advice by phone or video link. For Sanitas customers with CallMed or Compact One basic insurance, Medgate is their first point of contact for medical queries. The Sanitas Medgate app is your direct link to Medgate.

Swiss Medical Network is one of the two leading private hospital groups in Switzerland with hospitals in all three language regions. If you have semiprivate or private insurance with Sanitas, you benefit from the exclusive Preference services of Swiss Medical Network.

Our cooperation partner swiss smile delivers first-rate quality, experienced dentists and professional advice. swiss smile offers a full range of professional dental services at more than 16 locations across Switzerland. Sanitas customers who have supplementary dental insurance or insurance that covers dental or orthodontic treatment benefit from preferential terms with swiss smile.

Valley Electronics AG, based in Zurich, is an international, research-based medical technology company with a long track record of developing and distributing fertility trackers. It has brought reliable, precise and user-friendly technology for natural fertility tracking to the market. The collaboration with Sanitas is part of the Planning a Family supplementary insurance plan. Our customers receive a Daysy fertility tracker free of charge when they take out this plan.