12% to 18% premium discount
Medbase MultiAccess
Flexible basic insurance
Combi model:
Medbase MultiAccess
Medbase MultiAccess is the flexible basic insurance model with the Medbase network of experts. High quality at an attractive price.
Key benefits
Who is Medbase MultiAccess suitable for?
Medbase MultiAccess is the ideal choice for anyone who wants to combine maximum flexibility with high quality. And anyone who values a range of options for accessing medical care – while also benefiting from a premium discount.
How Medbase MultiAccess works
Step 1
First choose a Medbase medical centre to coordinate any future treatments.
Step 2
If you need medical advice, you can contact the Medbase medical centre, a Medbase pharmacy or the Medgate telemedicine centre at any time. This does not apply to gynaecological check-ups, pregnancy examinations (including childbirth) and visits to the dentist, ophthalmologist or paediatrician.
Step 3
The chosen contact provides initial medical advice, draws up a binding treatment plan with you and informs your medical centre.
Step 4
Your medical centre coordinates any further measures within the network of experts to ensure your treatment runs smoothly.
In hospital
For a hospital stay, choose the general ward and a recognised clinic on the cantonal hospital list. Cost coverage is then unlimited in terms of amount and duration.
In an emergency
In an emergency, you can go directly to an emergency doctor or to the A&E department of a hospital and notify your coordinating medical centre within 10 days. Your medical centre will take care of any follow-up treatment and check-ups.
Contacts with Medbase MultiAccess
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Medbase medical centre
Medbase is a holistic health partner with a comprehensive medical and therapeutic offering. As a Medbase MultiAccess customer, you choose a Medbase medical centre that coordinates your treatment and provides support throughout your treatment. However, you still have the flexibility to contact the telemedicine centre or a Medbase pharmacy if you have any health issues.
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Medgate telemedicine centre
If you’re not sure whether you need to see a doctor or you have a medical query in the middle of the night, the medical hotline is available around the clock. If the telemedical consultation fully resolves your health concern, it will be billed like a visit to the doctor via basic insurance. In other words, you cover the costs until you’ve reached your deductible. On average, you can expect to pay between CHF 30 and CHF 70 for every initial and follow-up consultation (plus any emergency surcharges). If you are referred to a physical healthcare provider (medical centre/specialist/hospital), you will not incur any costs unless the treatment has been completed.
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Medbase pharmacies
With Medbase MultiAccess, all Medbase pharmacies are also a point of contact for health-related queries. The pharmacist decides what to do next. They will consult a doctor if necessary. Pharmacies also offer various additional services, such as a second opinion for minor illnesses.
Overview of benefits
All the basic insurance models offer the same benefits. We reimburse you for the following benefits from the free choice of doctor model after the statutory cost shares (deductible, copayment, hospital cost contribution) have been deducted.
Basic health insurance | |
|---|---|
| Outpatient treatment | Treatment by doctors and chiropractors as well as medically prescribed therapies provided by other medical professionals |
| EU/EFTA (in emergencies) | Treatment as per bilateral agreements on free movement of persons |
| Other countries (in emergencies) | Up to max. of double the costs paid under the tariff for place of residence or place of work |
If administered by medical doctors: acupuncture, anthroposophical medicine, homoeopathy, phytotherapy, Traditional Chinese Medicine (TCM) in accordance with the statutory provisions | |
Medical aids as per list of aids and equipment (MiGeL) | |
Medicines/drugs as per the Department of Health’s list of pharmaceutical specialities. | |
Preventive measures, e.g. well-child check-ups, gynaecological check-ups (every 3 years), specific vaccinations | |
Check-ups by doctors or midwives, CHF 150 for antenatal course, breastfeeding advice | |
Treatment by medical doctors | |
| Up to age 18 | CHF 180.– |
| Spa treatments in Switzerland | CHF 10 per day, max. 21 days, at accredited spas in Switzerland |
| Transport | 50%, max. CHF 500.– |
| Rescue | 50%, max. CHF 5000.– |
| Switzerland | General ward in hospitals on official list, up to tariff for canton of residence |
| EU/EFTA (in emergencies) | Accommodation, nursing care and treatment as per bilateral agreements on the free movement of persons |
| Other countries (in emergencies) | Up to a maximum of double the costs paid under the tariff for the canton of residence |
The amounts listed are for maximum benefits and, unless specified otherwise, are valid for each calendar year. Benefits are granted only in accordance with the Swiss Federal Health Insurance Act (KVG/LAMal) and the corresponding ordinances, and the general terms of insurance and applicable supplementary terms issued by Sanitas.
Downloads
Frequently asked questions
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What do I have to do in an emergency?
In an emergency, you don’t have to contact your medical centre, the telemedicine centre or pharmacy, but can go directly to an emergency doctor or the A&E department of a hospital. Your coordinating medical centre then takes care of any follow-up treatment and check-ups.
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Do I always have to contact my chosen medical centre?
Yes, you choose a medical centre at the start to coordinate your treatments. You can always contact this medical centre or one of the other points of contact (Medbase pharmacies or the telemedicine centre).
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What are the benefits of Medbase MultiAccess?
As the medical centre coordinates your treatments, you not only have access to first-class medical care, you also avoid unnecessary effort and multiple examinations. The efficient collaboration between the three points of contact also ensures targeted treatment. You benefit from a premium discount of between 12% and 18%.
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Why is a range given for the premium discount?
The range given for the premium discount takes into account the different premium regions. How much you save depends on where you live.
Our basic insurance plans
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