Medical hotline

Sanitas provides telemedicine advice in cooperation with Medgate, the leading provider of telemedicine services in Switzerland.

Medgate doctors are always available.

This service is available to all Sanitas customers free of charge.

With the Medgate app, you receive medical advice from the comfort of your own home.

Medical hotlines around the clock

You have non-stop access to doctors – seven days a week, around the clock.

If you need medical advice, give us a call. We’ll be happy to help and draw up a personal treatment plan for you.

For Medbase MultiAccess customers, a complete telemedicine consultation is charged under basic insurance in the same way as a visit to the doctor.

Exclusive and free of charge for Sanitas customers who have signed up to the maternity services.

Questions about your child’s health? Use our free children’s health hotline for quick and reliable advice.

App Store Play Store

Sanitas Medgate app

Enter symptoms and get medical advice. It’s quick and easy using the app. Around the clock.

Sanitas Assistance

We support you in the event of illness or accident abroad. Around the clock.

Regardless of whether you want to get healthy or stay healthy, we offer straightforward advice and over 40 offers and services.

1 / 3