Support for

a healthier life

Health Navigator

The Health Navigator in the Sanitas Portal app offers many advantages, including everything from health guides to rewards for exercise.

Key benefits


Digital health advisor

As your digital health partner, Alva offers expert support and valuable tips.


Earn rewards

Every step, pedal stroke, fitness session and yoga exercise counts: Collect coins with the Active function that you can exchange for vouchers or donations.


Over 40 health services

Also available in the Sanitas Portal app: health services for body and mind that help you stay or get healthy.

Get the app

  1. Download the app
  2. For customers: sign up using your insurance card
  3. For non-customers: sign up using your email address
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Downloads

  • Terms of use
  • Data privacy policy

Frequently asked questions

  • Where do I find the Health Navigator?

    The Health Navigator is an area in the Sanitas Portal app. You can download the app from the App Store or Google Play.

  • Can anyone use the Health Navigator?

    Yes, the Health Navigator is also available to people who are not Sanitas customers. They can benefit from various search functions, tips such as home remedies and use the Active function with rewards for exercise.

  • How can I use the Active function?

    How it works:

    1. Download the Sanitas Portal app from Google Play or the App Store.
    2. Sign up in the app. We will then use authentication to confirm your identity.

    3. Connect your fitness tracker with Sanitas Active, e.g. a pedometer wristband or your smartphone.

Technical queries? We’re here to help.

Call technical support


Monday to Friday, 8 am to 5 pm
0848 804 711

Write an email


portal.support@sanitas.com

By portal message


Open the menu item Contact in the Sanitas Portal.

Contact via chat


Start live chat