Support

in the event of illness

Quick recovery guide

If you’ve got a sore throat or your stomach is feeling a bit iffy, you’ll find rapid and straightforward help in the quick recovery guide.

What is the quick recovery guide?

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You’re not feeling well? The quick recovery guide tells you who to contact – be it your family doctor, group practice or the telemedicine hotline. Or you can use the doctor locator to find a specialist near you. The digital Symptom Check indicates whether you need to see a doctor. The guide also provides numerous tried-and-tested home remedies to speed up your recovery.

What the guide offers


  • Rapid assistance in the event of illness  
  • Various personal contact options for medical queries 
  • Specific recommendations for action based on your symptoms  
  • Practical search functions for doctors, pharmacies or generic drugs 
  • Interactive Cover Check to find out which benefits are covered 
  • Tried-and-tested home remedies 

Get the guide on your smartphone

Download the Sanitas Portal app now and benefit from the support!

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Any questions? We’ll be happy to advise you.

Complete contact form


Complete the contact form if you would prefer to contact us online rather than using the app.

To the contact form

Give us a call


Our health advisors will be happy to help you. 

058 344 51 00

Complete the questionnaire


The most popular option: Answer the questions in the Sanitas Portal app to help us understand your request better and offer the best advice.

To the Sanitas portal app