no matter what
We are driven by your satisfaction.
Over 800,000 customers trust in Sanitas. Top results from customer surveys confirm the high level of satisfaction.
Handling your concerns with care
Over 800,000 customers trust in Sanitas. This is no surprise, because customer satisfaction is always our top priority. This is also demonstrated by our top rankings in customer surveys in recent years. We use this valuable feedback you provide directly to optimise our products and services and ensure that we continue to meet your requirements and expectations.
Individual and personal advice
It’s our daily mission to ensure our customers’ satisfaction. We attach the utmost importance to providing personalised care and advice in order to ensure that we support our customers as their personal health partner in the best possible way – in good times and in bad. We look after your needs with care and attention.
Good reasons for choosing Sanitas
Over 800,000 satisfied customers
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Your opinion counts!
You can get involved in the Sanitas dialogue forum – it’s easy, interactive and digital. Share your opinion, wishes and experiences on various topics with us in regular surveys. This helps us to optimise our services precisely where you want it most. As a thank you, you will receive bonus points that you can donate or redeem with many partner companies.