Your work makes

a difference

Customer service

Start your career in customer service with us! Be part of a dedicated team and support our customers with outstanding service.

What we offer

Working environment


  • First-name culture from trainees to the CEO
  • Flexible annual working time model with at least five weeks holiday
  • Modern offices in urban locations and the option to work from home

Benefits and discounts


  • Range of inspiring and supportive health-related offerings
  • Free health insurance package in a health insurance framework agreement
  • Employer contributions to pension fund well above the statutory minimum
  • Approximately CHF 2,500 annual meal allowance
  • Generous contributions towards mobility subscriptions (Halbtax subscription, rail checks, Reka checks)

Training/education and career development


  • Diverse job profiles and future-oriented issues
  • Broad range of training and further education opportunities
  • Role as a practical trainer to support our apprentices
  • Holding internal courses
  • “Next Step Trainee Programme” to promote customer advisors who demonstrate particularly good performance

Projects and management


  • Super user for one of our digital applications
  • Collaboration in diverse projects
  • Deputy team leader
“I enjoy working as part of a close-knit team and advising customers on a daily basis. The job is fun but also challenging.”

Samuel Customer advisor at Sanitas since 2017

Gemeinsam erreichen wir mehr – bewirb dich jetzt!

Wir arbeiten digital und setzen uns für Nachhaltigkeit ein. Deshalb nehmen wir Bewerbungen ausschliesslich über unsere Online-Plattform entgegen. Per Post eingereichte Bewerbungen können wir nicht mehr berücksichtigen.

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